Customers say that we have the highest quality technical experts and provide the fastest response and the quickest resolution. This feedback is corroborated by independent customer satisfaction surveys, which show that customers rank the quality of SGI® support among the highest in the industry.* To ensure optimum performance for your SGI systems, SGI offers support programs with priority response, electronic support, and optional enhancements. SGI state-of-the-art electronic support provides automated system monitoring to protect against costly downtime. * Independent surveys conducted by Prognostics

Support Programs by System Type
	IRIX We offer support programs for MIPS® processor-based workstations and servers running IRIX®, including: SGI® Onyx® 3000 Series SGI® Onyx® 300 SGI® 3000 family SGI® Origin® 2000 series Silicon Graphics® Octane® Silicon Graphics Fuel® Silicon Graphics® O2® workstations Prior-generation systems
	Linux A full range of support, from standard to 7x24 Mission-Critical, is available for the SGI® Altix® family of servers and superclusters, including: SGI® FullCare™ SGI® FullExpress™ SGI® FullExpress™ 7x24 Mission-Critical Support

Support for Legacy Systems
	IA32 We offer limited assistance for legacy products.